Since the first time we visited Garavel Subaru we felt in a good hands. Stephen was beyond nice. Today we had the opportunity to interact with other staff and everyone was very kind, professional and welcomi
Since the first time we visited Garavel Subaru we felt in a good hands. Stephen was beyond nice. Today we had the opportunity to interact with other staff and everyone was very kind, professional and welcoming!
I can’t say enough good things about Stephen! He and everyone at Garavel Subaru were organized, knowledgeable and made the entire experience easy and stress free! I highly highly recommend Stephen and Garavel Subaru!
Had a terrific buying experience with Stephen and the entire Garavel Subaru team — such a great experience.
Had a terrific buying experience with Stephen and the entire Garavel Subaru team — such a great experience.
We chose Garavel Subaru for their reputation of excellent customer service and are so glad we did! Stephen was extremely helpful, friendly, and knowledgable. We were able to trade in our car and purchase a new Forrester with ease. A special thanks to Val who went the extra mile for us.
We chose Garavel Subaru for their reputation of excellent customer service and are so glad we did! Stephen was extremely helpful, friendly, and knowledgable. We were able to trade in our car and purchase a n
Stephen was a pleasure to work with in our recent purchase of a Subaru Crosstrek, being very kind, patient and knowledgeable. He went over the top in customer service.
Stephen was a pleasure to work with in our recent purchase of a Subaru Crosstrek, being very kind, patient and knowledgeable. He went over the top in customer service.
I can't express the joy that brings me that I finally got to take this beauty home!! Here's to new adventures and new memories. I want to thank everyone for such an amazing experience from start to finish. • • Now I am a proud owner of a brand new 2022 Subaru Forester Sport!!!! If you're looking for a new vehicle go see Stephen Shaughnessy at Garavel Subaru.
Stephen was very helpful and made the purchase of my used Outback very easy. I am terrible with technology so I was very thankful that he walked me through all the features of the car and helped me pair my p
Stephen was very helpful and made the purchase of my used Outback very easy. I am terrible with technology so I was very thankful that he walked me through all the features of the car and helped me pair my phone to the car. Highly recommend!
It was my first time buying a new car and they made the process easy for me. Stephen is so kind, always with a big smile, he listened and answer all my questions. Always in contact with me with the updates
It was my first time buying a new car and they made the process easy for me. Stephen is so kind, always with a big smile, he listened and answer all my questions. Always in contact with me with the updates on the shipping of my new car. Staff there is always helping you to get the best for you! I love my Subaru and we went back to Garavel for a new Subaru for my husband. They are the best!
Our experience with Garavel Suburu was one of the best ever!! Our sales associate, Stephen Shaughnessy was a true professional, who assisted us right through every step, in purchasing our Sururu Forrester
Great dealer and Stephen very helpful. I will recommend my family and friends to come here.
Our experience with Garavel Suburu was one of the best ever!! Our sales associate, Stephen Shaughnessy was a true professional, who assisted us right through every step, in purchasing our Sururu Forrester Sport, during the Pandemic/supply chain crisis The day we picked up our new car, the entire staff made it a very easy process, especially Tom, in finance. It was also a pleasure meeting with Teddy, the GM, We are very happy members of Suburu Nation!! Jerry, Allison & Steven Morano.
Great dealer and Stephen very helpful. I will recommend my family and friends to come here.
I went into Garavel to purchase a car by myself for the first time in more than 25 years because I was recently widowed. Stephen, the sales consultant who assisted me, provided incredible customer service. He listened carefully to what I wanted and helped me clarify what I was looking for. He was forthright about delivery and wait times for a new Subaru versus a used Subaru. His professionalism, courtesy, and genuine pleasantness made my buying experience painless and positive. Before I left the dealership with it, Stephen ensured I knew how the features of the car worked. The day after I took delivery of the car, I locked myself out of it. I called Stephen from a parking lot and he talked me through getting into the car. I couldn't recommend Stephen and Garavel highly enough.
Stephen was very helpful and knowledgeable about our new Subaru Legacy and all the ins and outs of leasing our new car. We highly recommend Stephen and everyone at Garavel Subaru. Wonderful experience.
Stephen was very helpful and knowledgeable about our new Subaru Legacy and all the ins and outs of leasing our new car. We highly recommend Stephen and everyone at Garavel Subaru. Wonderful experience.
So glad I came to Garavel and met with Stephen! Stephen was so helpful during my car search, I did not feel pressured at any time unlike some other dealerships I have been to in the area. He helped me find exactly what I wanted, the process was so much smoother than I expected- Communication was clear from my first visit to delivery. Would definitely recommend anyone who is interested in a Subaru to go to Garavel in Norwalk and see Stephen!
So glad I came to Garavel and met with Stephen! Stephen was so helpful during my car search, I did not feel pressured at any time unlike some other dealerships I have been to in the area. He helpe
Stephen and the staff at Garabel Subaru were super professional, nice, and very friendly. Stephen is one of the best car dealers I have had the pleasure of meeting.
Stephen and the staff at Garabel Subaru were super professional, nice, and very friendly. Stephen is one of the best car dealers I have had the pleasure of meeting.
Excellent service. I bought my Crosstrek just few days ago. I dealt with with Stephen who gave me phenomenal service. He updated me every week via text just to let me know that the delivery of my car is on track. He gave me an estimated arrival which was on point. He spent the time to orient me with my new car and made sure I was comfortable driving it. He even gave me a service tour to show me the great lobby while waiting for your car service to be done. He offered himself as a resource even few days after I drove the car home. Will definitely recommend Gravel to friends and family for the excellent service.
Garavel is a paragon of the customer focused organization. We were in the market for not just one but two vehicles, having driven ours into a very seasoned 200K+ miles. Stephen graciously welcom
Working with Stephen at the Subaru dealership was such a pleasure! He was very patient and informative and made the process of starting a car search very enjoyable! I would highly recommend him!
Working with Stephen at the Subaru dealership was such a pleasure! He was very patient and informative and made the process of starting a car search very enjoyable! I would highly recommend him!
I had a great experience with Stephen and the rest of the staff. Thank you!
I had a great experience with Stephen and the rest of the staff. Thank you!
Stephen was great! He was attentive and knowledgeable! He was also very responsive to questions. There was a little hiccup during delivery, totally my fault, but Stephen, Chris Scarlett, and the finance and management team were flexible and understanding. Highly recommended.
Stephen was great! He was attentive and knowledgeable! He was also very responsive to questions. There was a little hiccup during delivery, totally my fault, but Stephen, Chris Scarlett, and the finance and management team were flexible and understanding. Highly recommended.
Stephen was wonderful to work with; professional and kind, keeping us informed through the whole process. He helped us find the perfect car for me at this time and I look forward to working with him, as well as the rest of the team in the future.
Stephen was wonderful to work with; professional and kind, keeping us informed through the whole process. He helped us find the perfect car for me at this time and I look forward to working with him, as well as the rest of the team in the future.
I worked with Stephen Shaughnessy who was courteous, responsive and flexible. It was because of him that I chose Garavel Subaru instead of another Subaru dealership.
I worked with Stephen Shaughnessy who was courteous, responsive and flexible. It was because of him that I chose Garavel Subaru instead of another Subaru dealership.
My husband and I had a wonderful experience with Stephen at Garavel. We spent almost an entire rainy Saturday with him figuring out our purchase, and he remained kind, patient, and understanding through it all. Garavel's facilities are clean and modern. Their prices are extremely fair -- Stephen specifically is the exact opposite of the sleazy car salesman stereotype. We are very glad we bought our Subaru from this location!
Stephen was great. Quick to despond and professional.
Stephen from Garavel Subaru was incredibly helpful. He made our car buying experience stress-free and simple without being pushy. I would recommend everyone to see Stephen for their next car.
Stephen was incredibly helpful and kind throughout the entire process! He went above and beyond to make sure that I got the required documents to register my car. He ensured that my experience buying my first car was enjoyable. He spent a considerable amount of time showing me around the dealership, introducing me to fellow employees whom I'll see when I take the car in for service, and teaching me about the features of my new car. Thank you!
Stephen was incredibly helpful and kind throughout the entire process! He went above and beyond to make sure that I got the required documents to register my car. He ensured that my experience buying my first car was enjoyable. He spent a considerable amount of time showing me around the dealership, introducing me to fellow employees whom I'll see when I take the car in for service, and teaching me about the features of my new car. Thank you!
We had such a great experience at Garavel Subaru. Stephen was informative, knowledgeable and super nice. When we decided on purchasing the Ascent the color we were hoping for was not in. However Stephen and the rest of the team were able to find us one. The best car buying I ever had
We had such a great experience at Garavel Subaru. Stephen was informative, knowledgeable and super nice. When we decided on purchasing the Ascent the color we were hoping for was not in. However Stephen and the rest of the team were able to find us one. The best car buying I ever had
What a great experience working with Stephen at Garavel Subaru in Norwalk. The facility is beautiful and the people that work there are great. Thank you Stephen and Tom for making this buying process an ease.
What a great experience working with Stephen at Garavel Subaru in Norwalk. The facility is beautiful and the people that work there are great. Thank you Stephen and Tom for making this buying process an ease.
Stephen is a great representative. Dealership was straight-forward on pricing. Car was ready when scheduled.
Stephen is a great representative. Dealership was straight-forward on pricing. Car was ready when scheduled.
Stephen was great and explaining the features on the Subaru. It was a pleasure to work with Stephen. Thank you for your help, Mark
Stephen was great and explaining the features on the Subaru. It was a pleasure to work with Stephen. Thank you for your help, Mark
The best car experience in my 40 years of buying a new car. My sales person Stephen was very knowledgeable and professional and made the whole process fun. Thank you. I LOVE my new Subaru!
The best car experience in my 40 years of buying a new car. My sales person Stephen was very knowledgeable and professional and made the whole process fun. Thank you. I LOVE my new Subaru!
Everyone was very helpful, friendly, and Stephen did a great job. There was no sense of being pressured into a sale. Which we appreciated.
Everyone was very helpful, friendly, and Stephen did a great job. There was no sense of being pressured into a sale. Which we appreciated.
Garavel made the process really seamless. I needed a vehicle quickly and Stephen was able to guide us through the process and send us home with a car that I love really quickly. Thank you!
Stephen was so kind, genuine, informative, and patient! He was so helpful throughout the buying process and made sure that I was satisfied with everything. Thank you for being so welcoming at Garavel! Highly recommend buying your next vehicle from here.
Garavel made the process really seamless. I needed a vehicle quickly and Stephen was able to guide us through the process and send us home with a car that I love really quickly. Thank you!
Stephen was so kind, genuine, informative, and patient! He was so helpful throughout the buying process and made sure that I was satisfied with everything. Thank you for being so welcoming at Garavel! Highly recommend buying your next vehicle from here.
I worked with Stephen Shaughnessy who was courteous, responsive and flexible. It was because of him that I chose Garavel Subaru instead of another Subaru dealership.
Stephen was wonderful to work with; professional and kind, keeping us informed through the whole process. He helped us find the perfect car for me at this time and I look forward to working with him, as well as the rest of the team in the future.
Stephen was great! He was attentive and knowledgeable! He was also very responsive to questions. There was a little hiccup during delivery, totally my fault, but Stephen, Chris Scarlett, and the finance and management team were flexible and understanding. Highly recommended.
I had a great experience with Stephen and the rest of the staff. Thank you!
Excellent service. I bought my Crosstrek just few days ago. I dealt with with Stephen who gave me phenomenal service. He updated me every week via text just to let me know that the delivery of my car is on track. He gave me an estimated arrival which was on point. He spent the time to orient me with my new car and made sure I was comfortable driving it. He even gave me a service tour to show me the great lobby while waiting for your car service to be done. He offered himself as a resource even few days after I drove the car home. Will definitely recommend Gravel to friends and family for the excellent service.
Had a wonderful experience from the first phone call all the way through buying my new car with Garavel Subaru. Stephen was very helpful and took time to get to know me and followed up in really great ways. He was knowledgeable and helped navigate me through buying a new vehicle. Cannot recommend Garavel Subaru—and Stephen!—more, they are beyond phenomenal!!!
Stephen S. and the whole Garavel team were pleasant and courteous in our new car purchase. The new facility is beautiful and the service section is state of the art in the latest technology.
I purchased an Outback from Stephen Shaughnessy and couldn’t have been more pleased. He was very knowledgeable and helpful in answering all the questions I had and went over all the details of the car for me. Garavel is a beautiful facility with a nice waiting room area. I recommend the business and Stephen very highly. I was not disappointed.
First Subaru for my wife and I, and the experience couldn't be better, both with our 2023 Ascent Onyx and Garavel Subaru. Stephen was very helpful, knowledgeable and accommodating. He went above and beyond to meet our needs, and he actually listened rather that just try to sell us a car. Teddy, the sales manager, worked out a great deal for us and he was very pleasant to deal with. Overall a great experience all around, would definitely recommend.
We recently leased a 2024 Impreza from Garavel to replace a Legacy lease that was about to expire. We had several options: We could buy out the Legacy, we could extend the lease for another six months, or we could consider turning it in and replacing it with a new car from a different manufacturer or going back to Subaru for another one. Over the course of the Legacy lease, Garavel contacted us several times to offer help on reaching a decision. Finally, because Stephen Shaughnessy made himself available to assist, we reached out to him for suggestions. Because we don't put a lot of miles on our cars and need something reliable and easy to handle for grocery shopping, short trips in the area, or an easy way to drive the dog around we decided on the Impreza because it was comfortable, safe, and felt right for our needs. Stephen made it even easier because he listened to what we wanted and arranged a pricing point that was more than fair and value added. Plus, he was quick to answer questions (and did so thoroughly), and we felt totally sure of our decision as a result of his pleasant manner and remarkable efficiency. To this day, a week or so past getting the Impreza, we are glad and happy we went back to Garavel to begin another three-year relationship. Specifically, we'd like to point out how helpful and friendly Stephen is, and we wholeheartedly recommend talking to him if ever the need arises to inquire about either buying or leasing a Subaru.
My husband and I had a wonderful experience with Stephen at Garavel. We spent almost an entire rainy Saturday with him figuring out our purchase, and he remained kind, patient, and understanding through it all. Garavel’s facilities are clean and modern. Their prices are extremely fair -- Stephen specifically is the exact opposite of the sleazy car salesman stereotype. We are very glad we bought our Subaru from this location!
My experience was great Stephen was great he was patient, kind, and he answered every question I asked. My experience was Amazing Stephen was truly thoughtful and helpful. Thank you Stephen for everything.
Stephen is the standard for what car sales/service should be. Got two cars with him and he was never pushy or gave meaningless lip service. He was attentive, patient and knowledgeable. It’s hard to think of anything that he could improve on. I think that he naturally loves helping people and is one of the most genuine people in the industry that we’ve worked with. Super happy with the cars and the service. He is a true Subaru enthusiast and embodies the brand. I would wish him luck in the rest of his endeavors but he won’t need it!!! Cheers
Stephen is the standard for what car sales/service should be. Got two cars with him and he was never pushy or gave meaningless lip service. He was attentive, patient and knowledgeable. It's hard to think of anything that he could improve on. I think that he naturally loves helping people and is one of the most genuine people in the industry that we've worked with. Super happy with the cars and the service. He is a true Subaru enthusiast and embodies the brand. I would wish him luck in the rest of his endeavors but he won't need it!!! Cheers
Great sales and service team. Stephen did an awesome job finding the right car for me. Dealership is new in a very convent location. Highly recommend.
I had a great experience buying a new car at Garavel with Stephen helping me throughout the process. He was polite, knowledgeable and well spoken. I was interested in a few different models and Stephen helped me determine which one fit my needs best. I appreciate the professionalism and uplifting atmosphere I found at Garavel.
I had a great experience buying a new car at Garavel with Stephen helping me throughout the process. He was polite, knowledgeable and well spoken. I was interested in a few different models and Stephen helped me determine which one fit my needs best. I appreciate the professionalism and uplifting atmosphere I found at Garavel.
I had a great experience buying a new car at Garavel with Stephen helping me throughout the process. He was polite, knowledgeable and well spoken. I was interested in a few different models and Stephen helped me determine which one fit my needs best. I appreciate the professionalism and uplifting atmosphere I found at Garavel.
Excellent experience! Stephen was terrific and answered all of my questions. He pointed me to a car that meets all my needs. I am so excited about my new vehicle!
Excellent experience! Stephen was terrific and answered all of my questions. He pointed me to a car that meets all my needs. I am so excited about my new vehicle!
It was a pleasure working with Stephen. He is friendly and knowledgeable. Stephen made the car buying process quick, painless and efficient. Excellent service overall!
It was a pleasure working with Stephen. He is friendly and knowledgeable. Stephen made the car buying process quick, painless and efficient. Excellent service overall!
Stephen was thorough, patient, and careful in explaining every aspect of the lease agreement we signed, and the features of the Crosstrek that we chose. We would not hesitate to recommend him to any friends, and to do business with him another time. He was genuinely considerate and careful in his presentations and concern for our understanding and satisfaction.
Stephen was thorough, patient, and careful in explaining every aspect of the lease agreement we signed, and the features of the Crosstrek that we chose. We would not hesitate to recommend him to any friends, and to do business with him another time. He was genuinely considerate and careful in his presentations and concern for our understanding and satisfaction.
Working with Stephen was an absolute dream. He was unfailingly helpful, a responsive and effective communicator, and was extremely conscientious in his efforts to help us make the best car decision. We never felt pressured by Stephen or the Subaru team, but knew they were always there to help. Extra points for hilarious conversations with Stephen and Fumi!
Working with Stephen was an absolute dream. He was unfailingly helpful, a responsive and effective communicator, and was extremely conscientious in his efforts to help us make the best car decision. We never felt pressured by Stephen or the Subaru team, but knew they were always there to help. Extra points for hilarious conversations with Stephen and Fumi!
We had a great experience from start to finish purchasing our Forester at Garavel Subaru. The team there is awesome! Stephen was great! He spent time with us and had extended knowledge about the entire car. (We did look at other dealerships, but no comparison). At purchase (on a Sunday) we wanted a hitch added for bicycle rack. The service department was able to obtain the hitch and install it the very next day! On Monday, we picked up the car with the hitch already installed!!! No return visit needed! Stephen even checked on us after purchase to make sure everything was good! We will recommend Garavel Subaru to our family & friends! Thanks Garavel! Nancy & Mike DeLuca.
We had a great experience from start to finish purchasing our Forester at Garavel Subaru. The team there is awesome! Stephen was great! He spent time with us and had extended knowledge about the entire car. (We did look at other dealerships, but no comparison). At purchase (on a Sunday) we wanted a hitch added for bicycle rack. The service department was able to obtain the hitch and install it the very next day! On Monday, we picked up the car with the hitch already installed!!! No return visit needed! Stephen even checked on us after purchase to make sure everything was good! We will recommend Garavel Subaru to our family & friends! Thanks Garavel! Nancy & Mike DeLuca.
This was my first purchase from Garavell but not my first Subaru. Stephen was knowledgeable, and fair and did not play games with me or my partner who also got a pre-owned car. I did not feel any pressure nor was my partner treated any differently buying a pre-owned car and was not pressured to get a new car via finance or lease. He took his time to explain all of the buttons on my car and show me all the new features. He was able to work with me to get the right price with the right features. I went to a competing car brand and felt like I was a number with the sales person being cocky and thinking he had my business right out of the gate. I had none of that here.
We had a seamless experience purchasing an Outback from Garavel Subaru. Stephen Shaughnessy was particularly helpful - he was very knowledgeable and responsive. I recommend him without qualification.
We had a great car buying experience! Stephen was excellent!! He’s very knowledgeable and made the experience very easy!!
We had a great car buying experience! Stephen was excellent!! He’s very knowledgeable and made the experience very easy!!
Stephen was extremely helpful in my search for a used car. Even though my initial searches turned up non-Subarus, he made sure to focus on my needs without the typical sales "pressure". Realizing that a used Forester was perfect for my needs, Stephen was able to get me into the car quickly.
Stephen was extremely helpful in my search for a used car. Even though my initial searches turned up non-Subarus, he made sure to focus on my needs without the typical sales "pressure". Realizing that a used Forester was perfect for my needs, Stephen was able to get me into the car quickly.
I purchased a Suburu Crosstrek from Garaval Suburu last week. It was a wonderful experience! My salesperson, Stephen was very accommodating and couldn’t have the made the whole process easier. He explained the car’s systems easily and if he couldn’t answer a question directly, he sent me a video of himself illustrating the function questioned. He even gave me a swag bag!!!! The dealership was new; very clean, had a room for children and lots of balls for pets. I was introduced to all department heads who would answer questions if Stephen was unavailable. Thank you Stephen for making this car purchase so much fun! Best regards, Chris Li
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