Certified Sales Consultant Rafael Velez at Garavel Subaru

Rafael Velez

Certified Sales Consultant
475-889-7321

I had a fantastic experience at Garavel Subaru! The entire car-buying process was quick, easy, and completely stress-free. I worked with Rafael, who was incredibly patient and knowledgeable. He took the time to answer all my questions and never made me feel rushed or pressured to make a decision. Gary was also a huge help, ensuring all the paperwork was handled efficiently so I could get on the road. If you're looking for a professional, low-pressure environment to find your next vehicle, I highly recommend visiting Rafael and the team at Garavel!

Rafael is fantastic! His diligence brought my family across the finish line. We love our new Ascent.

Rafael is fantastic! His diligence brought my family across the finish line. We love our new Ascent.

My daughter, nephew and Aunt all bought their Subaru Crosstrek's at Garavel. My turn came and of course we went to Garavel and found an outback that was perfect for me. Rafael and his team were awesome doing business with. Very professional and and explained everything to make my purchase easy. I highly recommend going there for your Subaru! Thanks again Rafael!

My daughter, nephew and Aunt all bought their Subaru Crosstrek's at Garavel. My turn came and of course we went to Garavel and found an outback that was perfect for me. Rafael and his team were awesome doing business with. Very professional and and explained everything to make my purchase easy. I highly recommend going there for your Subaru! Thanks again Rafael!

Our Garavel buying experience with Rafael was the most professional, low key and cordial auto dealer experience we've ever had.

Rafael is the man! All my questions were carefully answered and the whole process was very smooth and accommodating. Overall I had an excellent experience with this dealership. I am super happy with my purchase and the service provided

Rafael is the man! All my questions were carefully answered and the whole process was very smooth and accommodating. Overall I had an excellent experience with this dealership. I am super happy with my purchase and the service provided

Rafael . Was so professional during the entire process, He even check days after my purchase just to make sure I was happy with my purchase.. Thank you

Rafael . Was so professional during the entire process, He even check days after my purchase just to make sure I was happy with my purchase.. Thank you

My experience with Garavel Subaru was excellent and Rafael V. Was a patient well informed sales person I rate Rafael 5 stars and would recommend Garavel Subaru to everyone

My experience with Garavel Subaru was excellent and Rafael V. Was a patient well informed sales person I rate Rafael 5 stars and would recommend Garavel Subaru to everyone

Rafael was great. He worked up some numbers for me before I even went to the dealership. He was easy to work with and cared about my concerns and questions. The others I worked with were very nice and helpful also. No high pressure sales tactics. Lastly I feel I got a very fair deal on my new car. I would definitely recommend Garavel in Norwalk.

Rafael Velez is a fantastic salesperson to work with, who kept in good touch with us and was patient through our questions, as well as very informative and kind.

Rafael was great to work with. He cared about my wishes, concerns and questions about a new car. Everyone I worked with was nice and cooperative. There were no pushy sales tactics. I would highly recommend Garavel in Norwalk, CT

Rafael Velez is a fantastic salesperson to work with, who kept in good touch with us and was patient through our questions, as well as very informative and kind.

Rafael was great to work with. He cared about my wishes, concerns and questions about a new car. Everyone I worked with was nice and cooperative. There were no pushy sales tactics. I would highly recommend Garavel in Norwalk, CT

Great experience buying a car with Garriel Subaru. Rafael Velez was terrific and made it trouble free.. thank you.

Great experience buying a car with Garriel Subaru. Rafael Velez was terrific and made it trouble free.. thank you.

Everyone I came in contact with was very good, but I met everyone except Rafael for only a very short period of time and don't remember all their names. Rafael was excellent.

Everyone I came in contact with was very good, but I met everyone except Rafael for only a very short period of time and don't remember all their names. Rafael was excellent.

Trading in our 2019 Outback for a new one was made easy thanks to Rafael and the Garavel team. I would definitely recommend them if you are considering buying a new vehicle.

Trading in our 2019 Outback for a new one was made easy thanks to Rafael and the Garavel team. I would definitely recommend them if you are considering buying a new vehicle.

Rafael and everyone at Garavel were very nice and helpful. There were no heavy sales tactics and they were willing to work with me regarding my special situation. I felt everything was explained thoroughly and it was a very good experience.

It was a great car buying experience. The staff was friendly and knowledgeable especially our salesman Rafael Velez.

Rafael and everyone at Garavel were very nice and helpful. There were no heavy sales tactics and they were willing to work with me regarding my special situation. I felt everything was explained thoroughly and it was a very good experience.

It was a great car buying experience. The staff was friendly and knowledgeable especially our salesman Rafael Velez.

Great experience from start to finish. Rafael was wonderful, communicative, and super helpful.

Had a great experience with Rafael and the dealership overall. I walked away from a different car and dealership the week before b/c I felt uncomfortable with how the transaction unfolded, so I am happy to report feeling much more comfortable and confident with this team!!

Had a great experience with Rafael and the dealership overall. I walked away from a different car and dealership the week before b/c I felt uncomfortable with how the transaction unfolded, so I am happy to report feeling much more comfortable and confident with this team!!

Best car dealership experience Ever ! Hats off to Rafael and the Team at Garavel. I recommend highly.

Excellent service at Garavel Subaru in Norwalk. Rafael made the process so nice and easy, everyone was very polite and friendly. Great experience there, specially having Rafael as the salesman. He was very knowledgeable , polite, and very efficient. Would recommend it to everyone!

I Purchased My First Car!, Thank you Rafael for your patience and making my first car buying experience truly seamless and perfect in every way.

I Purchased My First Car! , Thank you Rafael for your patience and making my first car buying experience truly seamless and perfect in every way.

Rafael - the best car salesman I’ve ever met, very courteous, honest and extremely efficient. Not only did he beat my best pricing, but also made my car buying experience extremely fast. I would highly recommend him.

This was my first time buying a car and it was the best experience. Rafael Velez was an excellent sales consultant and extremely Knowledgeable. I would choose Garavel Subaru again to purchase another car in the future. Thank you again I love my 2020 Subaru Legacy Sport!!

We had a great experience leasing at Garavel Subaru! Our salesman Rafael is fantastic! He helped us every step of the way and provided excellent customer care. He is so kind, knowledgeable and incredibly helpful. The best experience I’ve heard ever had, at any car dealership. Highly recommend them!

Highly recommend Garavel Subaru and Rafael was fantastic!! From start to finish, he went above and beyond, he was so kind, helpful and made it easy. Thanks, Rafael!

Highly recommend Garavel Subaru and Rafael was fantastic! ! From start to finish, he went above and beyond, he was so kind, helpful and made it easy. Thanks, Rafael!

A very good experience with Rafael V & the team at Garavel. Rafael helped us throughout the process without crowding us.

Rafael was knowledgeable and encouraging. He helped us solve problems along the way and coordinated well with the rest of the dealership team.

Rafael was knowledgeable and encouraging. He helped us solve problems along the way and coordinated well with the rest of the dealership team.

A first class operation that is a pleasure to deal with . And Rafael Velez is a very knowledgeable salesman . I would buy from them again without hesitation .

A first class operation that is a pleasure to deal with . And Rafael Velez is a very knowledgeable salesman . I would buy from them again without hesitation .

Garavel Subaru treated me very well . It is a first class establishment ! And Rafael Velez my salesman couldn't be better to deal with .

Rafael is knowledgeable and attentive sales representatives who went above and beyond. truly appreciate his dedication to finding exactly what I wanted, and I’m beyond excited with my new vehicle. Highly recommend Rafael and the team at Garavel Subaru

Rafael is knowledgeable and attentive sales representatives who went above and beyond. truly appreciate his dedication to finding exactly what I wanted, and I’m beyond excited with my new vehicle. Highly recommend Rafael and the team at Garavel Subaru

Rafael was great. He was incredibly helpful and explained things well.

Rafael was extremely knowledgeable and easy to work with. I would highly recommend Garavel subaru.

Rafael was extremely knowledgeable and easy to work with. I would highly recommend Garavel subaru.

I'll start with the good. The salesman Rafael is responsive and very quick to get you information. You can get everything you need by text, and the information provided is accurate. The vehicle I purchased had very low mileage and was fairly priced. The images they take are accurate to how you'll find the vehicle. I found a scratch on one of the rear view mirrors, but it wasn't hidden, and you can see the vehicle in detail from the pictures provided. There aren't any hidden fees. If you want to know what the total price is, they'll provide it. And they'll go over each fee. The manager was knowledgeable and made the process quick once I showed up. The bad, I'm guessing because of the pricing, there isn't much wiggle room in haggling it down. There was no real complaint on my part because it was very well priced. But you should still try. The sales manager was aggressive on up charges. I felt that he was less responsive when I showed no interest in these additional add-ons. I will give him that he will go into the details of what the pros are, but I'm not a fan of the approach. All in all, they are very solid. I would definitely recommend them if you are the type that wants to find a vehicle from the comfort of your home before actually going in to purchase. The process really is seamless, and once the logistics are settled, you're in and out.

Rafael and the team at Garavel Subaru were fantastic! It was a pleasure working with them every step of the way!

Rafael and the team at Garavel Subaru were fantastic! It was a pleasure working with them every step of the way!

I just bought a Subaru Crosstrek at Garavel Subaru in Norwalk, Connecticut.. From start to finish, it was an excellent experience. My salesman, Rafael, was professional, knowledgeable, courteous, and treated me with respect. I feel like I got a great car at a great price. There was no going back-and-forth haggling over the price, and they gave me a fair price for my trade-in, the whole process went very smoothly. On the day I picked up the car, Rafael took me around to all the other departments at the dealership. Each department gave me a small gift thanking me for buying my car from them! I would highly recommend Garavel Subaru . They even gave me a toy, a chewbaru, for my dog!

I just bought a Subaru Crosstrek from Garavel Subaru in Norwalk, Connecticut. From the moment I walked in I was greeted at the desk by Rafael, who turned into my salesman. Rafael was courteous, professional, informative, and friendly. He made the whole experience very pleasurable. I Visited and test drove the other cars that were in this category(Honda HRV, Mazda CX 30, Hyundai Kona and Toyota Corolla Cross) The Garavel buying experience was top notch. I feel I got a great car at a great price. I would highly recommend Garavel Subaru. They even gave me a present for my dog! A “chewbaru” stuffed car!

I just bought a Subaru Crosstrek at Garavel Subaru in Norwalk, Connecticut.. From start to finish, it was an excellent experience. My salesman, Rafael, was professional, knowledgeable, courteous, and treated me with respect. I feel like I got a great car at a great price. There was no going back-and-forth haggling over the price, and they gave me a fair price for my trade-in, the whole process went very smoothly. On the day I picked up the car, Rafael took me around to all the other departments at the dealership. Each department gave me a small gift thanking me for buying my car from them! I would highly recommend Garavel Subaru . They even gave me a toy, a chewbaru, for my dog!

Great experience buying our Crosstrek at Garavel Subaru last week. We were looking to trade our 2016 Crosstrek with over 112,000 miles and loved it so much we knew we wanted another. Our salesperson Rafael was the best! He was knowledgeable, friendly and took a no pressure approach. I would not hesitate to recommend both Rafael and Garavel.

Great experience buying our Crosstrek at Garavel Subaru last week. We were looking to trade our 2016 Crosstrek with over 112,000 miles and loved it so much we knew we wanted another. Our salesperson Rafael was the best! He was knowledgeable, friendly and took a no pressure approach. I would not hesitate to recommend both Rafael and Garavel.

Great dealership! Rafael was super helpful and all the dealership staff were honest and cared about finding the best fit for my family. Love my new Crosstrek

Rafael was great! This was our best dealership experience ever! I can’t wait to drive my new crosstrek

Rafael has been with us since August 2024!

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