Rafael Velez

Rafael was great. He was incredibly helpful and explained things well.

Rafael was extremely knowledgeable and easy to work with. I would highly recommend Garavel subaru.

Rafael was extremely knowledgeable and easy to work with. I would highly recommend Garavel subaru.

I'll start with the good. The salesman Rafael is responsive and very quick to get you information. You can get everything you need by text, and the information provided is accurate. The vehicle I purchased had very low mileage and was fairly priced. The images they take are accurate to how you'll find the vehicle. I found a scratch on one of the rear view mirrors, but it wasn't hidden, and you can see the vehicle in detail from the pictures provided. There aren't any hidden fees. If you want to know what the total price is, they'll provide it. And they'll go over each fee. The manager was knowledgeable and made the process quick once I showed up. The bad, I'm guessing because of the pricing, there isn't much wiggle room in haggling it down. There was no real complaint on my part because it was very well priced. But you should still try. The sales manager was aggressive on up charges. I felt that he was less responsive when I showed no interest in these additional add-ons. I will give him that he will go into the details of what the pros are, but I'm not a fan of the approach. All in all, they are very solid. I would definitely recommend them if you are the type that wants to find a vehicle from the comfort of your home before actually going in to purchase. The process really is seamless, and once the logistics are settled, you're in and out.

Rafael and the team at Garavel Subaru were fantastic! It was a pleasure working with them every step of the way!

Rafael and the team at Garavel Subaru were fantastic! It was a pleasure working with them every step of the way!

I just bought a Subaru Crosstrek from Garavel Subaru in Norwalk, Connecticut. From the moment I walked in I was greeted at the desk by Rafael, who turned into my salesman. Rafael was courteous, professional, informative, and friendly. He made the whole experience very pleasurable. I Visited and test drove the other cars that were in this category(Honda HRV, Mazda CX 30, Hyundai Kona and Toyota Corolla Cross) The Garavel buying experience was top notch. I feel I got a great car at a great price. I would highly recommend Garavel Subaru. They even gave me a present for my dog! A “chewbaru” stuffed car!

I just bought a Subaru Crosstrek at Garavel Subaru in Norwalk, Connecticut.. From start to finish, it was an excellent experience. My salesman, Rafael, was professional, knowledgeable, courteous, and treated me with respect. I feel like I got a great car at a great price. There was no going back-and-forth haggling over the price, and they gave me a fair price for my trade-in, the whole process went very smoothly. On the day I picked up the car, Rafael took me around to all the other departments at the dealership. Each department gave me a small gift thanking me for buying my car from them! I would highly recommend Garavel Subaru . They even gave me a toy, a chewbaru, for my dog!

Great experience buying our Crosstrek at Garavel Subaru last week. We were looking to trade our 2016 Crosstrek with over 112,000 miles and loved it so much we knew we wanted another. Our salesperson Rafael was the best! He was knowledgeable, friendly and took a no pressure approach. I would not hesitate to recommend both Rafael and Garavel.

Great experience buying our Crosstrek at Garavel Subaru last week. We were looking to trade our 2016 Crosstrek with over 112,000 miles and loved it so much we knew we wanted another. Our salesperson Rafael was the best! He was knowledgeable, friendly and took a no pressure approach. I would not hesitate to recommend both Rafael and Garavel.

Great dealership! Rafael was super helpful and all the dealership staff were honest and cared about finding the best fit for my family. Love my new Crosstrek

Rafael was great! This was our best dealership experience ever! I can’t wait to drive my new crosstrek